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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Commercial Cleaning for All Your Needs

7/15/2022 (Permalink)

SERVPRO® is uniquely prepared during this time of uncertainty to clean and disinfect your commercial business location or office according to the protocols set forth by the CDC and local authorities. With years of experience in dealing with biological contaminants and multiple Hospital-Grade, EPA-Registered Disinfectants that meet the standards set by the CDC, we will go beyond the scope of work that regular janitorial and cleanup staff would perform.

SERVPRO® employs protocols applicable to the category of exposure (CAT 1, 2, and 3).

CAT1 – Proactive and Preemptive Cleanup: This involves proactive cleaning and disinfection where there is NO active known threat of COVID-19 contamination or exposure. This procedure generally includes cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

CAT2 – High-Touch Cleanup: This involves a suspected case of COVID-19 exposure and requires additional cleaning and disinfecting of all high-touch nonporous and porous surfaces. High-touch includes regularly utilized surfaces, including counters, tabletops, doorknobs, bathroom fixtures, toilets, carpets, chairs, etc.

CAT3 – Enhanced Cleanup: This is employed for areas with confirmed COVID-19 exposure and requires enhanced cleaning that includes walls up to 8 feet but excludes ceilings.

If you are interested in our services, we are here to help. We remain an essential business and are operational 24 hours a day, seven days a week.

Call Today for Scheduling! 847-593-3055

Commercial Disinfecting in Your Area!

6/23/2022 (Permalink)

SERVPRO® is uniquely prepared during this unprecedented time to clean and disinfect your home according to the protocols set forth by the CDC and local authorities. With years of experience in dealing with biological contaminants and multiple Hospital-Grade, EPA-Registered Disinfectants that meet the standards set by the CDC, we will go beyond the scope of work that regular janitorial and cleanup staff would perform.

SERVPRO® employs protocols applicable to the category of exposure (CAT 1, 2, and 3).

CAT1 – Proactive and Preemptive Cleanup: This involves proactive cleaning and disinfection where there is NO active known threat of COVID-19 contamination or exposure. This procedure generally includes cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

CAT2 – High-Touch Cleanup: This involves a suspected case of COVID-19 exposure and requires additional cleaning and disinfecting of all high-touch nonporous and porous surfaces. High-touch includes regularly utilized surfaces, including counters, tabletops, doorknobs, bathroom fixtures, toilets, carpets, chairs, etc.

CAT3 – Enhanced Cleanup: This is employed for areas with confirmed COVID-19 exposure and requires enhanced cleaning that includes walls up to 8 feet but excludes ceilings.

If you are interested in our services, we are here to help. We remain an essential business and are operational 24 hours a day, seven days a week.

Ready to Partner with SERVPRO? Businesses Receive the Quickest Response Times to Water Damages When Partnered with SERVPRO!

6/21/2022 (Permalink)

Large loss jobs require the best of the best for equipment!

When weather damage strikes your commercial property, it can be a difficult process to deal with. Business is interrupted, resulting in potential loss of revenue and customers. We at SERVPRO understand the urgency to get your business back up and running. As soon as we receive your call, making sure you and your property are taken care of is our priority.

Our highly trained crew chiefs and technicians are experienced and qualified to handle any size disaster. From large commercial lots to small mom and pop shops, no job is too big or too small for our team. In addition to our expertise, we at SERVPRO also value our customer relationships. From start to finish, we will make sure to stay in constant communication so we are on the same page. We aim to give you peace of mind in the midst of a stressful time. Check out testimonials from previous customers regarding our commercial work.

To further offer you peace and security, we offer a free consultation and emergency plan called the Emergency Ready Profile (ERP). This profile compiles all necessary building information needed in the event of an emergency, such as water and gas shutoff valve locations, emergency contact information, etc. In addition, through a mobile app, you will always have a direct line to our office, streamlining the restoration process even further. The ERP ensures that when disaster strikes, you are ready and prepared to tackle it head-on.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows service these cities, as well as Medinah, Wood Dale, Inverness, and elsewhere around the Chicago suburbs. In the unfortunate event your business or commercial property is struck by disaster, call us any time 24/7 to begin the restoration process to get you back up and running! (847) 593-3055

Handling Commercial Flooding

5/19/2022 (Permalink)

The disruption that flooding and water damage can bring to a commercial property in Palatine can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

Commercial Flooding? No Probelm!

10/11/2021 (Permalink)

The disruption that flooding and water damage can bring to a commercial property in Schaumburg can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

Can a Water Loss Occur at my Business?

9/8/2021 (Permalink)

For a commercial property owner in Illinois,  unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

When your business is affected by water damage, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available 24/7 to begin emergency services. Call us at (847) 593-3055!

Water Damage to Your Warehouse and Inventory Supplies

7/19/2021 (Permalink)

When plumbing connections fail in your warehouse, not only is your property from water damage, but your inventory may be affected as well. Our team of water removal specialists can be at your site quickly to remove the water and begin the drying process to save your property.

SERVPRO has submersible pumps and heavy-duty water extractors to drain and suck the standing water out of every square inch of your property. Afterwards, our trained technicians will search for any pockets of hidden water to ensure a thorough dry out. We also measure the moisture content of any affected materials and the structure of the affected areas in order to set an appropriate drying plan.

We arrange your inventory strategically, off the warehouse floor, if possible, to maximize air flow. Our industrial air movers and dehumidifiers are then set in place to begin the drying process. Time is of the essence as mold growth can begin within just 24 to 48 hours of the water loss occurrence if not abated. Once the drying cycle is set in motion, our technicians will track the process daily to make sure proper drying is occurring.

SERVPRO also works with your insurance throughout, limiting your out-of-pocket expenses if your losses are included under your coverage. We also problem solve with you to avoid a repeat occurrence in the future. We highly encourage you to look into our Emergency Ready Profile to plan ahead with us.


SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has the training, tools, and technicians to handle your commercial water damage challenges. Call us at (847) 593-3055 to set up an evaluation.

Flood Damaged Handled Quickly and Effectively

6/22/2021 (Permalink)

Flood damage to your commercial business can result in damage to the structure, lost revenue, and lost time. Luckily here at SERVPRO our response time begins as soon as you make the call, and our team will dispatch with equipment and hands on skills to begin work as soon as possible.

SERVPRO holds to the standard that a quick dispatch time can aid in limiting the damage caused by flood waters. By getting to the source quickly and efficiently, our team can intervene and prevent further damage by removing the water and begin the drying process.

Our SERVPRO team will come equipped with the correct air movers, dehumidifiers and water extractor pumps needed for each job. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery help us get each job done quickly and efficiently.

With every job performed here with SERVPRO, we are dedicated to helping the customer through the entire process of getting their home or business back to normal. On each job site our technicians are always ready to explain the procedures and give updates throughout the day so you can understand every step of the way. In addition to the technicians, our office staff is available to answer any questions about the job to give you confidence and assurance that you are in good hands.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

How To Spot Water Damage To Floors And Other Areas

6/14/2021 (Permalink)

Water damage can happen from any number of situations: pipe leaks, storm damage, blocked drains, HVAC units, and many others. Here are some of the initial signs that water damage has occurred in your home or business:

  • An increase in your utility bills can mean there is a leak somewhere in your pipes or fixtures.
  • A moldy or damp smell in the air can be a result of sitting water in the walls, ceiling, or floors.
  • Dark or noticeable wet spots on carpets or ceilings causing discoloration from water damage.
  • Sounds of running water, dripping, or leaking from pipes.
  • Cracking, flaking, or bubbling of paint on walls or ceilings.

If you have wood floors or laminate, you could begin to see it warp and buckle as a result from water damage. If there is a stain, that is the result of slow and consistent leak, whereas mold development is a sign of spots that have been consistently damp for a period of time. Be sure to get a professional’s opinion to accurately gauge the amount of damage because if considerable amount of damage has occurred to the subfloors they will need to be removed and replaced.

If you suspect water damage on the subfloors or floors, look for:

  • Sunken and uneven floors
  • Shifting or bouncing when walking across the floors
  • If you notice a musty smell in certain rooms or areas
  • Squeaking noises

Our team here at SERVPRO have the right equipment and are trained to recognize these signs of water damage and will help you to restore your home or business back to the way it was.

Give us a call today! (847) 593-3055!

Restoring Your Business- "Like it never even happened."

6/10/2021 (Permalink)

In addition to restoration services for homeowners, we at SERVPRO also specialize in emergency cleaning and restoration for commercial businesses.

Damage always comes at an inconvenient time, and it is always best to be prepared. Weather it is fire, water, or mold damage, every hour passed before you call us is lost time and productivity for your business. We are available 24/7 to take your call and send a team of experts to your need. Because our SERVPRO team is operating out of Elk Grove– we will get there fast and start helping you immediately.

Our Team Has What It Take To Restore Your Commercial Property

From retail stores to large offices and hotel, SERVPRO is ready and prepared to handle any size disaster that needs attention. Our team has been trained and equipped with daily hands-on training and professional equipment to get each job done efficiently and in a timely manner-to get your business back up and running as soon as possible.

Our most popular restoration services for commercial businesses:

  • Large Office/High-Rise Office Buildings
  • Large Retail/Big-Box Stores
  • Manufacturing & Industrial
  • High-Rise Residential
  • Hotels & Motels
  • Restaurants
  • Small Office Buildings
  • Apartment Buildings
  • Small Retail Stores

Call Us for Emergencies With Your Business – (847) 593-3055

Call the Experts to Take Care of Your Mold Damage

5/27/2021 (Permalink)

Mold SERVPRO is certified to take care of mold safely and effectively.

Mold contamination is not something you can ignore and hope it goes away. Mold growth will continue to spread and cause damage to building materials. Remediating mold properly requires certifications and expertise to not only clean visible mold growth, but also to clean and scrub the air of excess mold spores to pass inspection. This is especially crucial in commercial buildings and businesses to protect employees and customers.

At SERVPRO, we take mold remediation seriously, and our crew chiefs are certified as Applied Microbial Remediation Technicians by the IICRC. Once we assess the extent of the damages, we can create a comprehensive remediation plan in order to restore your property quickly and safely. We can also coordinate mold testing for further peace of mind and documentation. These tests can show microbial and spore levels throughout the property and will determine whether our work was successful in reducing these levels and restoring air quality.

Call us at 847-593-3055 for further information!

Combat Against the Flu and COVID-19 With Certified: SERVPRO Cleaned

10/6/2020 (Permalink)

As the flu emerges once again, it is more important than ever to maintain proper hygienic practices to combat against the flu and COVID-19.

Fall has officially arrived, bringing many seasonal changes. The temperature is dropping, people are spending more time indoors, and seasonal influenza is upon us once again. With the risk of COVID-19 still looming large, we are heading into uncharted territory as we try to deal with the presence of two highly contagious viruses. As the flu emerges once again, it is more important than ever to maintain proper hygienic practices to combat against the flu and COVID-19. Because of increased risk with the more time we spend indoors, continuing to practice social distancing, wearing masks and frequent handwashing will help to mitigate the spread of both viruses. In addition to practicing good hygiene, it is time to get vaccinated. As we still wait for a COVID-19 vaccine, the flu vaccine is readily available and will help reduce illnesses and hospitalizations related to the flu. As we prepare for a unique flu season, we will need to take every preventative measure we can for the sake of protecting the health and safety of ourselves and those around us.

Certified: SERVPRO Cleaned

We at SERVPRO continue to be at the forefront of cleaning and disinfecting efforts for many local businesses and commercial properties. To provide peace of mind and protect the health and safety of your customers and employees, consider signing up for our Certified: SERVPRO Cleaned program. We will work with your schedule to provide you thorough cleaning and disinfecting services at a recurring frequency of your choosing. To fight against COVID-19 and the flu, it is more critical than ever to maintain the cleanliness of your property and keep your business open and operational!

Call us now for a free quote! 847-593-3055

National Preparedness Month 2020: Disasters Don't Wait. Make Your Plan Today.

9/3/2020 (Permalink)

Disasters Don't Wait National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year.

We at SERVPRO are proud to be a member of the National Preparedness Month Coalition and are committed to helping the U.S. Department of Homeland Security in their efforts to promote the importance of preparedness planning. National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September.

Each week of September has a different theme revolved around different aspects of being prepared. This week's theme is "Make A Plan." One way to do this for businesses is through SERVPRO's free Emergency Ready Profile (ERP). This valuable tool can help minimize business disruption from disasters through establishing an immediate plan of action and streamlining the decision-making process. To learn more about the ERP, check out our blog. 

Another way SERVPRO can assist you is through our Certified: SERVPRO Cleaned (CSC) program targeted toward protecting the health and safety of you and your employees. We can work with you to establish a plan of action in the event your property is exposed to COVID-19, and we also offer preemptive cleaning services to proactively treat your property. To learn more about CSC, click here.

For more information on NPM and how to plan ahead for you and your loved ones, check out the official Ready.gov website.

Disasters don't wait, and neither does SERVPRO. Call us 24/7/365 for fast emergency response! 847-593-3055

Consumer Confidence About Business Cleaning Procedures

6/15/2020 (Permalink)

According to the latest research*, consumers have varying perspectives regarding the cleanliness of different businesses in the era of COVID-19. That means just the type of business you run may impact your customers’ level of confidence in your cleaning procedures. The following list of businesses is ranked based on percentage of consumers who are extremely or very confident in the cleanliness of their facilities.

  1. High-end grocery store (Whole Foods, Fresh Market, etc.): 52%
  2. National grocery store (Kroger, Publix, Safeway, etc.): 47%
  3. National big box retailer (Wal-Mart, Target): 38%
  4. National electronics/technology store (Best Buy, Fry’s, etc.): 37%
  5. Fast casual chain restaurant (Chili’s, Applebees, etc.): 37%
  6. Fast food chain restaurant (McDonalds, Taco Bell, etc.): 35%
  7. Small retailer in a local outdoor/strip mall (boutique clothing store, etc.): 35%
  8. Department store (Macy’s, Sears, etc.): 34%
  9. Clothing Store in a local indoor mall (Gap, American Eagle, H&M, etc.): 33%
  10. Neighborhood bar/pub: 25%

Regardless of your business, your consumers’ expectations of cleanliness have likely increased, and you will need to prove you are doing all you can to prioritize their health and safety. Our Certified: SERVPRO®Cleaned program can help you by providing high-level disinfecting services, as well as a window decal letting your customers know your facility was cleaned by the nationwide leader in cleanup and restoration.

Call SERVPRO® today and ask about our Certified: SERVPRO® Cleaned program!

847-593-3055

*Research conducted by Message Factors, Inc.

Consumer Attitudes Toward COVID-19 and Cleanliness

6/12/2020 (Permalink)

Do you wonder about your customers’ perceptions toward COVID-19 and how your business is addressing it? Research shows most consumers still worry about risk of exposure, and the cleanliness of your business may impact their willingness to enter your facilities.*

Consumers perceive COVID-19 as a significant risk.

  • 68% are constantly thinking about avoiding COVID exposure when out in public.
  • 59% are worried about COVID exposure from touching surfaces that have not been sufficiently cleaned.

Consumers have heightened expectations of businesses when it comes to providing a clean and safe environment.

  • 81% say businesses need to be more aggressive now than before COVID when it comes to cleaning.
  • 71% have higher cleanliness expectations for businesses than for their own homes.
  • 73% expect to stay more attuned to cleanliness even after COVID passes.
  • 67% say feeling comfortable entering a store hinges on employees wearing masks, and 63% want to see employees cleaning high-touch areas.

Professional cleaning is a potential differentiator for businesses.

  • 58% feel professionally cleaned businesses are likely to be much/somewhat cleaner than other businesses.
  • All else being equal (product, price, service, convenience), 64% of respondents are more likely to shop at a business with a decal indicating professional cleaning, than at a store without such a decal.

Now is the time to act and show your customers how you prioritize their health and safety. Call SERVPRO® today and ask about our Certified: SERVPRO® Cleaned program!

847-593-3055

*Research conducted by Message Factors, Inc.

Business Re-Opening Preparation in Schaumburg

6/4/2020 (Permalink)

As we adjust to a new normal, so should your business.

Re-opening businesses right now is hard, and "Business as usual" has a new meaning. As we adjust to a new normal, so should your business. Here are tips to consider for a new way of operating.

  1. Identify a workplace coordinator to handle COVID-19 issues that impact the workplace. Designating this responsibility can help take some of the workload off your plate.
  2. Examine policies for leave, telework, and employee compensation. Making sure your employees are taken care of and safe should be a top priority!
  3. Identify essential employees, business functions, and other critical inputs. It is important to find a balance between keeping your business running while minimizing foot traffic within your facilities.
  4. Prepare business continuity plans. This will be a transition for everyone involved, so it is important to begin planning now.
  5. Establish an emergency communications plan. It is vital to prepare for the future should the unforeseen take place.
  6. Share response plans with employees and communicate expectations. Making sure your team is on the same page regarding operations moving forward helps make for a smoother transition.
  7. Register for Certified: SERVPRO Cleaned service. To further give peace of mind for you, your employees, and your customers, Certified: SERVPRO Cleaned service can be scheduled at a time and frequency of your choosing (weekly, biweekly, monthly, etc.). These services in addition to your regular janitorial cleaning will help to maintain the highest level of disinfection and cleanliness, with a window decal on display to show you are taking the steps necessary to protect everyone's health and safety! Click here to learn more about the Certified: SERVPRO Cleaned program!

Call today at 847-593-3055!

For more info on business re-opening in Illinois, click here.

Seal the Deal with Certified: SERVPRO Cleaned

5/27/2020 (Permalink)

You can have peace of mind and confidence in the cleanliness of your property knowing SERVPRO handled the job.

In this new era of COVID-19, the standard of clean has been changed. As businesses are reopening, and with 40% of customers citing store cleanliness as a top concern, we at SERVPRO want to help. 

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

After your facility is thoroughly cleaned, we leave behind a window seal to proudly display that you are taking every precaution to protect the safety and health of your customers and employees. You can have peace of mind and confidence in the cleanliness of your property knowing SERVPRO handled the job. 

Call 847-593-3055 to learn more about Certified: SERVPRO Cleaned and ask for a free quote!

Certified: SERVPRO Cleaned - a defensive cleaning program

5/19/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As businesses in Elk Grove, Palatine, Schaumburg, and all around the Chicagoland area are preparing to open back up, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who enter our establishments have changed, and staying safe and healthy is a top priority. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help you and your business meet the higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial properties to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can be rest assured knowing you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be working with a consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle/Palatine/Rolling Meadows today at 847-593-3055 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO Specializes in Disaster Recovery for Homes and Businesses

1/31/2020 (Permalink)

Disaster waits for nobody. SERVPRO is ready 24/7 to respond and get your business back up and running!

SERVPRO provides excellent cleaning and restoration services for any size disaster. This extends not only to your home, but also your business. All our services, including fire & water damage cleanup, mold remediation, biohazard & sewage cleanup, etc. are available to your commercial property, large or small.

According to industry studies, up to 50% of all business might not ever recover from a disaster. We want to work to ensure your business is not part of that statistic.

We understand that lost time equals lost revenue, and time is of the essence when dealing with any damages to your business. That is why we make it our priority to ensure your business is back up and running as soon as possible. Even if that means coming in after regular business hours, we can accommodate your schedule.

We value the many relationships we have established with businesses throughout the Elk Grove and Palatine area. One of the ways businesses can keep a direct line to us always is through the Emergency Ready Profile (ERP). This helpful tool is offered to your business completely for free, and it can help you minimize interruption to your business through establishing an immediate plan of action. Knowing what immediate steps to take and what to expect in advance can help with timely mitigation of further damages caused by water or fire. You can learn more about the ERP here.

Disaster can strike at any time; that’s why we at SERVPRO are available 24/7! Call us at (847) 593-3055 for quick emergency response to your disaster!

National Preparedness Month 2019: Be Prepared with SERVPRO's Emergency Ready Profile

9/4/2019 (Permalink)

The Emergency Ready Profile is a no-cost readiness plan to prepare your business for any size disaster.

September is observed annually as National Preparedness Month, sponsored by FEMA. This is a great time to ensure your commercial property or business is prepared for the unexpected. Whether natural or man-made, disasters can occur at any time, and there is no telling what damages could be caused.

According to industry studies, up to 50% of all businesses may never recover after a disaster. Of those that do make it through, it's likely because preparedness plan was set in place.

SERVPRO's Emergency Ready Profile (ERP) can help you minimize business interruption by setting up an immediate plan of action at no cost. Knowing what steps to take and what to expect in advance can help ensure timely mitigation and minimize the effects of water and fire damage to your business.

The ERP compiles critical information to begin mitigation and recovery services immediately when you need it into a physical Profile Document, as well as a mobile app called Ready Plan for quick and easy accessibility. This information includes emergency and primary contact information, gas and water shutoff locations, and priority areas in the building.

By working with SERVPRO to develop your ERP, your business receives the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

For more information on the Emergency Ready Profile, click here.

Also be sure to check out ready.gov for more great resources on how to prepare for the unexpected.

If you would be interested in setting up an ERP for your commercial/business property, call SERVPRO at (847) 593-3055 to begin your free assessment.

Rebuilding After a Sewage Loss in a Schaumburg Commercial Building

8/12/2019 (Permalink)

Emergency water mitigation services are especially important if your commercial property suffers a sewage backup. Because of the dirt and contaminants present in the water, your property may suffer extensive damage that may be hard to recover from. SERVPRO can help you not only dry and decontaminate your property after a sewage water loss, but also help put your property back together.

This particular property in Schaumburg had various rooms throughout flooded by sewage water. SERVPRO was called in after hours to remove damaged materials such as flooring and drywall, followed by cleaning and disinfecting using a power anti-microbial agent. Finally, drying equipment was placed for three days to dry out the premises.

After the mitigation work was completed, a plan was enacted to put everything back together. This gave the building owners a chance to upgrade a few things, including the flooring in the bathroom pictured here. These before & after shots showcase the results of the mitigation work, as well as the results of the rebuild afterwards.

Like it never even happened.

We at SERVPRO treat every job with the same level of quality and care, no matter how large or small. Call us 24/7 at (847) 593-3055 to begin the process today!

Common Water Issues for Businesses

6/28/2019 (Permalink)

For a commercial property owner in Schaumburg, IL, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action. Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property.

When your business is affected by water damage, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready and available 24/7 to begin emergency services. Call us at (847) 593-3055!

Commercial Flood Damage Services in Schaumburg

6/24/2019 (Permalink)

The disruption that flooding and water damage can bring to a commercial property in Schaumburg can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055 for fast and reliable service you can count on!

From Retail Stores to Hotels, SERVPRO Handles Any Size Disaster!

6/24/2019 (Permalink)

In addition to restoration services for homeowners, we at SERVPRO also specialize in emergency cleaning and restoration for commercial businesses.

There's never a convenient time for damage to strike your business. Whether it’s fire, water, or mold damage, every hour you spend cleaning up yourself is an hour of lost revenue and productivity. Call the experts – we’re available 24/7 and because we are locally owned and operate in Elk Grove – we’ll get there fast and start helping you immediately.

Call Us for Emergencies With Your Business – (847) 593-3055

We specialize in the following types of emergency services:

  • Commercial Water Damage Mitigation & Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Events

We Have What It Takes To Restore Your Commercial Property

At SERVPRO, we know that cleaning and restoring commercial properties requires a unique blend of the right training, hands-on experience, and specialized equipment. We have the resources and expertise to give you excellent results while minimizing the disruption to your clients and your business.

We service the following types of commercial businesses:

  • Large Office/High-Rise Office Buildings
  • Large Retail/Big-Box Stores
  • Manufacturing & Industrial
  • High-Rise Residential
  • Hotels & Motels
  • Restaurants
  • Small Office Buildings
  • Apartment Buildings
  • Small Retail Stores

Our Specialty Commercial Cleaning Services

Whether you need to remove a pesky odor problem or you need to deep-clean flooring or carpets, you can depend on SERVPRO to get the job done right – the first time. We’ll respond to your call quickly and get to work immediately – making your business look its very best.

We offer a wide range of commercial cleaning services. From removing biohazard contaminants to removing lingering odors like cigarette smoke, SERVPRO has the specialized training and products to get your property back to business as soon as possible. We will help make it “Like it never even happened.”

Some of our commercial cleaning services include:

  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Vandalism

Have Questions? Call Us 24/7 – (847) 593-3055

Business and Property Owners in Elk Grove - Partner with SERVPRO for Fast Response to Your Weather Damage Emergency

6/3/2019 (Permalink)

We at SERVPRO understand the urgency to get your business back up and running.

When weather damage strikes your commercial property, it can be a difficult process to deal with. Business is interrupted, resulting in potential loss of revenue and customers. We at SERVPRO understand the urgency to get your business back up and running. As soon as we receive your call, making sure you and your property are taken care of is our priority.

Our highly trained crew chiefs and technicians are experienced and qualified to handle any size disaster. From large commercial lots to small mom and pop shops, no job is too big or too small for our team. In addition to our expertise, we at SERVPRO also value our customer relationships. From start to finish, we will make sure to stay in constant communication so we are on the same page. We aim to give you peace of mind in the midst of a stressful time. Check out testimonials from previous customers regarding our commercial work.

To further offer you peace and security, we offer a free consultation and emergency plan called the Emergency Ready Profile (ERP). This profile compiles all necessary building information needed in the event of an emergency, such as water and gas shutoff valve locations, emergency contact information, etc. In addition, through a mobile app, you will always have a direct line to our office, streamlining the restoration process even further. The ERP ensures that when disaster strikes, you are ready and prepared to tackle it head-on.

SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows service these cities, as well as Medinah, Wood Dale, Inverness, and elsewhere around the Chicago suburbs. In the unfortunate event your business or commercial property is struck by disaster, call us any time 24/7 to begin the restoration process to get you back up and running! (847) 593-3055

Water Damage Restoration Services Available For Your Firm in Schaumburg

11/19/2018 (Permalink)

Office You can rest assured having qualified professionals addressing the water damage to your property.

There are a variety of water issues that can affect how your firm in Schaumburg operates, some of which may leave you wondering whether you can recover at all. Plumbing problems, fire suppression system malfunctions, or faulty equipment can all take their toll, causing water damage where you would least expect. If you are currently experiencing water damage in your firm, call our office for professional assistance today. Our IICRC-certified technicians can provide you with a variety of services to help restore damage to your property while also assisting with the recovery of many business assets.

As a law or accounting firm, you likely have a variety of electronic equipment, printers, photocopiers, computers, phones or even advanced technology, such as tablets, projectors, and more, all of which respond poorly to water intrusions. SERVPRO takes all of this into account, spending the time needed to retrieve and address these items carefully.

By paying close attention to each workstation affected by the event, we can save many items you may consider lost. SERVPRO technicians do a lot more than remove water and repair damage to your walls. We perform precision work that ensures your firm recovers as quickly and efficiently as possible while limiting any losses your company might experience.

SERVPRO technicians perform restoration services on your property as safely as possible, cordoning off damaged areas, eliminating possible hazards that could affect your employees. We make it entirely possible to maintain operations while your restoration is still underway.

With expertly trained technicians available anytime, day or night, we help limit any interruptions to the productivity of your staff and keep you moving forward after an emergency occurs. You can rest assured having qualified professionals addressing the water damage to your property.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assists with water emergencies of all shapes and sizes, ensuring you have the help you need available when it is needed the most. Call for fast, efficient restoration services, today (847) 593-3055.

Warehouse and Inventory Water Damage Restoration

8/22/2018 (Permalink)

When plumbing connections fail in your warehouse, not only is your property from water damage, but your inventory may be affected as well. Our team of water removal specialists can be at your site quickly to remove the water and begin the drying process to save your property.

SERVPRO has submersible pumps and heavy-duty water extractors to drain and suck the standing water out of every square inch of your property. Afterwards, our trained technicians will search for any pockets of hidden water to ensure a thorough dry out. We also measure the moisture content of any affected materials and the structure of the affected areas in order to set an appropriate drying plan.

We arrange your inventory strategically, off the warehouse floor if possible, to maximize air flow. Our industrial air movers and dehumidifiers are then set in place to begin the drying process. Time is of the essence as mold growth can begin within just 24 to 48 hours of the water loss occurrence if not abated. Once the drying cycle is set in motion, our technicians will track the process daily to make sure proper drying is occurring.

SERVPRO also works with your insurance throughout, limiting your out-of-pocket expenses if your losses are included under your coverage. We also problem solve with you to avoid a repeat occurrence in the future. We highly encourage you to look into our Emergency Ready Profile to plan ahead with us.


SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle has the training, tools, and technicians to handle your commercial water damage challenges. Call us at (847) 593-3055 to set up an evaluation.

Fire Damage Restoration Services Available For Your Hotel

5/3/2018 (Permalink)

With hotels needing a constant flow of guests to remain profitable, the last thing any hotel owner needs is fire damage disrupting their business.  

When your property suffers fire damage, you want access to qualified professionals that can get the job done right. Luckily there is a locally owned and operated company you can trust to provide the services necessary to mitigate damages and get you back on your feet after disaster strikes.  

SERVPRO has technicians available 24/7, 365 days a year, including holidays. We are willing to work during off-peak hours to help limit disruptions to your guests and restore your fire damaged property as quickly as possible. Our IICRC-certified technicians have many years of experience with fire damage restoration. Regardless of how the fire started, SERVPRO technicians can help mitigate damages, prevent loss, and help restore your property to a quality pre-damage condition in the most effective and efficient manner possible.  

SERVPRO can even assist you before an emergency situation occurs. We can send a professional restoration technician out to pre-inspect your property, look for common issues and make quality recommendations based on the results. Each service we offer is designed to adjust to your unique situation, ensuring quality results and limiting loss.

We understand how important running a safe business environment is to you and we will make every effort to prevent hazards and protect your business, employees, and guests throughout the restoration process. Use our professional experience to help prevent future events and maintain a safe and healthy working environment for everyone involved. Ask us about our Emergency READY Profile (ERP) to expedite emergency assistance.

Contact SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle today for additional information on available services and find out what we can do for you during an emergency on your property. We are here to make your restoration process as stress-free as possible. Call today, (847) 593-3055!

Is Your Business Prepared for Disaster?

4/19/2018 (Permalink)

According to industry research, as many as 50% of businesses may never recover after a disaster. Of the ones that do survive, the majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Wondering how you can develop a preparedness plan? SERVPRO can help you with a SERVPRO Emergency READY Profile. With this plan in place, you minimize business interruption by having an immediate plan in place.

The SERVPRO Emergency READY Profile (or ERP) is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s ERP, your business with receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. Call us today to prepare for tomorrow.

Are All Your Ducts In A Row?

4/19/2018 (Permalink)

If your business property is experiencing poor indoor air quality, the ventilation systems are often the biggest culprit. SERVPRO is equipped to clean your HVAC system to not only improve air quality, but also help your business save money on energy.

If your HVAC has been operating without attention for sometime, it could be circulating odors, dust, and other contaminates. To remove these, it is vital to have the ducts thoroughly cleaned.

In addition, a clean HVAC will improve airflow, thereby allowing it to run more efficiently and reduce the risk of fire, which is especially important when combustable dust is present. Potential mold growth can also be reduced when your HVAC is properly taken care of.

Our professionals are available to make recommendations about the best way to address any indoor air quality concerns. Our goal is to provide peace of mind on the health of your system while also saving you money.

For more information on duct cleaning, contact us at (847)593-3055!

SERVPRO Offers Commercial Flood Damage Restoration in Schaumburg

3/27/2018 (Permalink)

Commercial Flood Damage

The disruption that flooding and water damage can bring to a commercial property in Schaumburg can be costly. Insurance companies may help to pay for the actual damages, but they rarely cover lost revenue. SERVPRO emphasizes speed and timeliness in our commercial restoration projects to help get businesses back up and running.

Response Time

We are on hand 24/7 and our crews are able to arrive on-site with the proper equipment within four hours of your first call. By responding quickly, we help to prevent further damage and materials soaking, saving days or even weeks of restoration time.

Fast And Heavy Equipment

We equip our crews with industrial-grade drying and restoration equipment to ensure they perform as quickly and effectively as possible. Our water extractors pump out standing water at high speeds, and our air movers remove any extra moisture from surfaces. For water removal, when speed and thoroughness are key, our tools and machinery pack a solid punch.

Trained, Certified, And Helpful Staff

Be it our technicians, inspectors, or office representatives, SERVPRO is renowned for our friendly and helpful staff. Technicians are happy to explain what they're doing to you, and our representatives can help communicate on your behalf with insurance companies and other relevant parties. Our staff will work with you to get the job done as smoothly and quickly as possible, and we are open and welcome to any questions or requests.

SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is ready around the clock to respond to commercial flood damage to get you back in business. Call us at (847) 593-3055.

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