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Drying Your Home After A Flood

10/12/2018 (Permalink)

Flood damage to your home can be a stressful and confusing time. If you are returning to your property after evacuating, please make sure it is safe to approach or enter before doing so. It is always better to wait for assistance first, as there could be various hazards in the water, such as contaminants or electricity.


To help you mitigate the flood damage, contact our professionals at SERVPRO. We are an experienced remediation company with the tools and knowledge needed to take care of your situation as quickly and as safely as possible.

Upon our arrival, we carefully inspect all aspects of affected areas, making sure to look for any hazards such as deteriorated subflooring, electrical hazards, or falling ceilings. We then proceed to pump out the standing water with industrial-grade truck-mounted pumps. We also make sure to check inside walls, underneath floors, and crawlspaces to make sure we leave no trace of standing water.

With a moisture meter, the technician will determine the extent of moisture in walls, carpets, flooring, and ceilings. Water is then extracted from carpets and hard surface flooring with high power vacuums and extractors. 

After checking the back of your carpeting for damage such as severe seams, delamination, or visible mold, we treat the carpeting and flooring with antimicrobial or deodorizer, then we lay the carpet back on the floor and extract water from the surface fibers once more. The face fibers also receive an application of antimicrobial or deodorizer when needed.

Air movers and dehumidifiers are placed strategically to deliver rapid airflow in order to dry any remaining moisture. Using IICRC recommendations, we will place the right amount of equipment needed for each affected room. Equipment will be checked regularly to make sure the drying process is working, and if anything needs to be repositioned for optimal drying, we will do so.

SERVPRO of Palatine / Rolling Meadows is available 24/7 in the unfortunate event of house flooding. Feel free to reach us at any time by dialing (847) 934-1700.

Expert Water Damage Restoration Services Available Through SERVPRO

10/1/2018 (Permalink)

Water Damage Expert Water Damage Restoration Services Available Through SERVPRO SERVPRO has the professional equipment to properly restore your home from water damage.

If you are experiencing water damage of any type in your home, contact our emergency service line 24/7, 365-days a year. We are here to quickly take care of water damage situations for you. Water leakage can cause significant damage to your home and belongings, which is why it is vital to respond to this situation immediately. Our highly trained staff makes your restoration process as stress-free as possible by keeping you informed and communicating with your insurance company to get the most out of your claim.

SERVPRO has IICRC-certified professionals who follow strict safety and health guidelines throughout the restoration process. Rest assured, our team has the equipment, resources, and expertise to perform any repairs, replacements, or reconstruction projects necessary for the restoration.

SERVPRO always strives to be Faster To Any Disaster. With an entire Green Fleet of vehicles, stocked and ready to deploy, our technicians are ready to provide you with professional restoration done right. Contact SERVPRO of Palatine / Rolling Meadows for full-service solutions throughout the Chicago suburbs. (847) 934-1700

Hardwood Flooring Damaged by Flooding

9/28/2018 (Permalink)

Storm Damage Hardwood Flooring Damaged by Flooding SERVPRO has the expertise and experience to dry out and repair your hardwood floors after a flood "Like it never even happened."

A strong storm can push large amounts of water through a home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.

Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.

Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.

We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.

When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.

With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.

If you find your hardwood flooring damaged by a flood, SERVPRO of Palatine / Rolling Meadows will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 934-1700 today to get started.

Plan For Any Size Disaster Now with SERVPRO's Emergency Ready Profiles (ERP)

9/25/2018 (Permalink)

Why SERVPRO Plan For Any Size Disaster Now with SERVPRO's Emergency Ready Profiles (ERP) The Emergency Ready Profile is a no-cost readiness plan to prepare your business for any size disaster.

According to industry research, as many as 50% of businesses may never recover following a disaster. Of those that do survive, it's likely because there was a preparedness plan in place.

With SERVPRO's Emergency Ready Profile (ERP), you minimize business interruption by having an immediate plan of action at no cost. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

With the ERP, you can have the critical information needed, such as emergency and primary contact information, gas and water shutoff locations, and priority areas in the building, to begin mitigation and recovery services immediately when you need it. Everything will be compiled into a concise Profile Document as well as a mobile app called Ready Plan for quick and easy accessibility. 

By working with SERVPRO to develop your ERP, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

How Water Removal Is Performed in a Residential Property

8/22/2018 (Permalink)

Water Damage How Water Removal Is Performed in a Residential Property SERVPRO removes water and moisture and can salvage carpeting from your floors

It is a nerve-wracking experience when water pipes burst and flood your home while you are away. When such an emergency affects your home, only water removal by trained professionals will suffice. Our staff receives certificates from the IICRC in this field of home restoration, and in many other areas. 

After stopping the water at its source, we begin to use pump trucks to extract the majority of the water. If large volumes of water have not infiltrated the property, we can also simply deploy portable pumps and wet vacs. This is the beginning of the process involved in drying out your home. 

As soon as possible, we place blocks under wooden furniture legs in carpeted areas to prevent any further staining in the finishes. After extraction of the bulk of the water, we can begin drying out upholstered furniture and other affected furnishings.

All-wooden furniture requires specialized drying procedures to prevent warping. The same applies to wall paneling, wooden floors, many molds and trims, and wooden doors and cabinetry. Applying heat while extracting evaporated moisture makes drying faster and keeps damage from happening to your home and contents.

Rescuing carpeting is possible sometimes, but this is most likely when only clean water drenched it, and our efforts start very soon after the water event began. Many times, it is the padding that creates problems, as it retains moisture that continues to damage the carpet fibers and the underlay. At times, removal and disposal of the padding can allow us to dry the carpet and save it, followed by installation of new padding.

Keep SERVPRO of Palatine / Rolling Meadows in mind for your next emergency involving water. We can get water removal efforts underway in very little time, saving your home and preventing any further damage from happening. No matter when your emergency occurs, you can call us at (847) 934-1700 to talk to an expert who can help you start the process of saving your home.

Living Room Fire And Smoke Damage Cleanup

7/26/2018 (Permalink)

Fire Damage Living Room Fire And Smoke Damage Cleanup Overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

Electricity is one of the best conveniences of modern life. It allows us to recharge our phones, power the television/radio/microwave, and generate heat in our homes. However, overloaded power sockets can start an electrical fire in the living room and cause considerable fire and smoke damage.

When this occurs, it is important to have a restoration company within reach to reverse the damage. As an experienced fire damage restoration company, SERVPRO can arrive promptly to begin restoring your property. Following IICRC recommendations, our technicians can treat the smoke damaged contents and restore your living room, “Like it never even happened.”

Soot is one of the most stubborn effects of fire damage and smoke damage. It is oily and easily stains draperies, carpets, and other living room textiles. As such, we have to remove it before we attempt to clean up or deodorize any item.

The cleaning process is designed to extract soils, soot, and debris from various surfaces. During this process, our technicians use four primary cleaning actions. These are chemical action, mechanical action, lubrication, and suspension & dispersion.

In most cases, SERVPRO experts have to neutralize smoke odor that comes with smoke and fire damage. This smell can stick to your clothing, carpets, upholstered furniture, and draperies, and become a nuisance in the living room. We have various chemicals that can break up smoke molecules to get rid of these odors.

The choice of counteractant depends on the type of material that sustained smoke damage. Some situations may call for an ozone treatment in the deodorization process. If this is done in the house, we have to put the items under a tent while our experts operate an ozone generator (as a general rule of thumb).

If the fire damage extended to the walls, we have special cleanup procedures to restore them to their normal conditions. However, the exact approach depends on the nature of the wall: whether it is paneling or wood, painted, finished or unfinished, etc. The most effective cleaning method considers the type of surface, type of smoke, and whether the surface is dry cleanable or wet cleanable.

If your living room sustains fire damage, you need a reliable, responsible, and experienced restoration company to remediate your property. SERVPRO is a trusted, locally based restoration company that can reverse the fire damage on your living room items quickly and efficiently. Call us today at (847) 934-1700.

SERVPRO Technicians Isolate the Cause of the Mold Before Beginning the Remediation Process

6/13/2018 (Permalink)

The health of your HVAC system is critical because it has a direct impact on the quality of the air that you breathe. So what happens if the components get compromised and your system starts to circulate mold? It only takes a small amount of moisture to generate spores and mold damage in HVAC systems. SERVPRO deals with hundreds of these cases every year, so we know how tricky it is to maintain them.

When called out to a mold remediation case, we always check the condition of the HVAC ducts. Even if the main bulk of the growth is on the walls or the floor, it is important to inspect the airways for spores.

Coils and Drain Pans

Cooling coils cause the temperature of water vapor to drop, and a draining pan and a deep seal trap catch any dripping water and directs it safely away. However, if it does not get cleaned on a regular basis, organic dirt and grime create a microbial habitat. We will check and, if necessary, empty and clean it with fungistatics.

Duct Walls

If the inner walls of the HVAC unit are wet, there is clearly an underlying problem with water damage. We will identify the cause and perform repairs to prevent further moisture after remediation. Once repaired, compact dehumidifiers are set up to draw moisture out of the ducts and prevent microbial growth. We can also remove and replace any fiberglass linings that contain mold.

Air Filters

When there is evidence of mold growth and circulation, we will remove and clean/replace the air filters. We use biocides and other powerful disinfecting agents to neutralize all spores. We recommend the installation of high-efficiency filters as an affordable way to enhance IAQ and optimize energy consumption.

SERVPRO of Palatine / Rolling Meadows is a local mold remediation service. If you work with us, we guarantee fast, effective results every time. No matter where the mold growth is in your home, our technicians can find and neutralize it. Call us 24/7 at (847) 934-1700!

SERVPRO Technicians Thoroughly Remove Water After Damage to Prevent Problems in the Future

6/13/2018 (Permalink)

Having an accident or flood can be a devastating experience. Even a little water can lead to significant damage if given enough time. It can affect your belongings, furniture, and even the structural stability of your home.

When facing water removal issues in your Elk Grove area home, it is important to have a trained professional on your side. You want to locate the source of the problem, get excess water out of your home, and have someone available to deal with unsuspected damages.

SERVPRO has 24-hour emergency service, IICRC certified technicians, industrial-grade equipment, and years of experience providing extraction, drying, cleaning, and repair services for customers just like you. We understand how water works, making its way into cracks and crevices, leading to expensive damages.

SERVPRO uses infrared moisture detectors to locate even the smallest amounts of water, water extractors of all shapes and sizes, along with drying and dehumidification equipment to get water out of your home in a quick, efficient manner that limits any losses you may experience.  

SERVPRO performs wet carpet removals, content and structural decontamination, humid or flooded basement cleanup services, as well as complete structural drying. We even make sure that the inside of your walls remain entirely moisture-free and perform mold remediation services when necessary to help you maintain a clean, healthy home.  

Attempting to perform your water removal services alone leaves you with hidden pockets of water throughout your home that can cause excessive damages in the future. Without the right tools and experience, everything can get out of hand quite fast, leaving you with a huge mess and significant problems that you simply do not understand.

We can provide you and your family with the services you deserve. By assigning qualified technicians, we help return everything to normal in a quick, efficient manner, after an emergency occurs.  

Get the help you need by calling SERVPRO of Palatine / Rolling Meadows today! (847) 934-1700

The Most Comprehensive Smoke & Soot Cleanup Service Available

5/30/2018 (Permalink)

Fire Damage The Most Comprehensive Smoke & Soot Cleanup Service Available Our IICRC-certified technicians are thoroughly equipped and trained to effectively clean your property from smoke and soot.

Smoke and soot damage can be very invasive and hard to get rid of. While initial fire damage cleanup may make things appear clean, any and every nook and cranny of your property and belongings could be affected, causing hidden odor and damage. Fortunately, our IICRC-certified technicians have the expertise and experience necessary to inspect and accurately assess the situation to develop an effective plan of action.

Every fire damage situation looks different; in fact, there are two different types of smoke: wet and dry. As a result, there are also different types of soot residue. Before we begin our work, we can test the soot to determine which type of smoke damage occurred. From there, we will put a proper plan into place to make sure your fire-damaged property is taken care of thoroughly, efficiently, and safely.

Our equipment and specialized cleaning chemicals ensure quality results. For any kind of surface or material, including metal, stone, brick, clothing, curtains, carpets, painted surfaces, etc., we have what is needed to properly take care of your smoke and soot-affect property and belongings.

Don't just take our word for it; check out testimonials from these satisfied clients!

SERVPRO of Palatine / Rolling Meadows is available 24/7 to take care of you. Call us today at (847)934-1700 for your fire damage needs!

Protect Your Home From Water Damage By Calling SERVPRO

5/30/2018 (Permalink)

Water Damage Protect Your Home From Water Damage By Calling SERVPRO SERVPRO can help prevent excessive water in basements, where groundwater makes its way into your home through cracks in the floor.

Water is smart, giving way to paths that provide resistance to locate more intrusive ways to enter your home. Seeking these paths of least resistance means that as water finds its way into your home, there are often multiple areas to focus on that may contain water.

There are a variety of ways that water can enter your home, making professional water removal services your best option for preventing damages that can develop over time. Having a pre-existing relationship with a local restoration company gives an expertly trained technician the opportunity to inspect your property and eliminate problems that already exist.

SERVPRO can help prevent excessive water in basements. Pressure buildup beneath your basement floor creates cracks that allow groundwater to break through, causing mold damage and corrosion over time. Untreated materials found in your basement also cause severe problems with structural stabilization if left untreated for too long.

Even if you take all of the necessary precautions to avoid damage during a flood, common construction methods tend to leave small spaces between the footer and your basement floor. SERVPRO technicians have experienced jobs where window wells hold excessive moisture and allow it to seep into your basement, walls, or flooring, while other types of walls sweat, causing water to pool inside.

SERVPRO’s expertly trained water removal technicians have an answer to all of these problems and more. Our IICRC-certified technicians use industrial-grade water removal equipment, including infrared moisture detection devices to locate and remove pockets of moisture hidden throughout your home.

Whether water gains access to your home through cracks in your floor, under the footer, from bleeding or sweating through walls, natural disasters, or plumbing accidents, one thing is certain. You want to get the water out of your home as soon as possible to prevent additional damages or health problems that could affect your family.

Contact SERVPRO of Palatine / Rolling Meadows for all of your water removal needs. We are available throughout the area 24-hours a day, 7-days a week, providing quality solutions that our customers can trust. (847) 934-1700