Recent Posts

Our Brand New ProMaster Vans

5/24/2018 (Permalink)

You may notice that our iconic green SERVPRO vans look a little different. Perhaps they look a little bigger, maybe even a little more stylish? With the arrival of our brand new RAM ProMaster Cargo vans, our vehicle department has certainly seen some significant upgrades.

With up to 460 cubic feet of storage space and a towing capacity of 5,100 lbs, these vans are more than capable of storing our heavy duty equipment. The height makes it so our technicians can easily stand upright once inside, and the interior walls are nearly vertical, ensuring no wasted space.

In addition, the handling features of these vans, including a 36ft turning diameter, a light and nimble front wheel drive system, 6-speed automatic transmission, and a 280 horsepower Pentastar V6 engine, ensures that our crews will enjoy a safe and speedy travel to any job site.

With these features and more, it was a no-brainer for us to make the upgrade!

Water Damage Restoration Services Available For Your Firm

5/3/2018 (Permalink)

Commercial Water Damage Restoration Services Available For Your Firm There are a variety of water issues that can affect how your firm operates.

There are a variety of water issues that can affect how your  firm operates, some of which may leave you wondering whether you can recover at all. Plumbing problems, fire suppression system malfunctions, or even faulty equipment all take their toll, causing water damage where you would least expect.

If you are currently experiencing water damage in your firm, make the call to our office for professional assistance, today. Our IICRC-industry certified technicians can provide you with a variety of services to help restore damage to your property while also assisting with the recovery of many business assets.

As a law or accounting firm, you likely have a variety of electronic equipment, printers, photocopiers, computers, phones or even advanced technology, such as tablets, projectors, and more, all of which respond poorly to water intrusions. SERVPRO takes all of this into account, spending the time needed to retrieve and address these items carefully.

By paying close attention to each workstation affected by the event, we can save many items you may consider lost. SERVPRO technicians do a lot more than remove water and repair damage to your walls. We perform precision work that ensures your firm recovers as quickly and efficiently as possible while limiting any losses your company might experience.

SERVPRO technicians perform restoration services on your property as safely as possible, cordoning off damaged areas, eliminating possible hazards that could affect your employees. We make it entirely possible to maintain operations while your restoration is still underway.

With expertly trained technicians available anytime, day or night, we help limit any interruptions to the productivity of your staff and keep you moving forward after an emergency occurs. You can rest assured having qualified professionals addressing the water damage to your property.

SERVPRO of Palatine / Rolling Meadows assists with water emergencies of all shapes and sizes, ensuring you have the help you need available when it is needed the most. Call for fast, efficient restoration services, today (847) 934-1700.

Fire Damage Restoration Services Available For Your Hotel

5/3/2018 (Permalink)

With hotels needing a constant flow of guests to remain profitable, the last thing any hotel owner needs is fire damage disrupting their business.  

When your property suffers fire damage, you want access to qualified professionals that can get the job done right. Luckily there is a locally owned and operated company you can trust to provide the services necessary to mitigate damages and get you back on your feet after disaster strikes.  

SERVPRO has technicians available 24/7, 365 days a year, including holidays. We are willing to work during off-peak hours to help limit disruptions to your guests and restore your fire damaged property as quickly as possible. Our IICRC-certified technicians have many years of experience with fire damage restoration. Regardless of how the fire started, SERVPRO technicians can help mitigate damages, prevent loss, and help restore your property to a quality pre-damage condition in the most effective and efficient manner possible.  

SERVPRO can even assist you before an emergency situation occurs. We can send a professional restoration technician out to pre-inspect your property, look for common issues and make quality recommendations based on the results. Each service we offer is designed to adjust to your unique situation, ensuring quality results and limiting loss.

We understand how important running a safe business environment is to you and we will make every effort to prevent hazards and protect your business, employees, and guests throughout the restoration process. Use our professional experience to help prevent future events and maintain a safe and healthy working environment for everyone involved. Ask us about our Emergency READY Profile (ERP) to expedite emergency assistance.

Contact SERVPRO of Palatine / Rolling Meadows today for additional information on available services and find out what we can do for you during an emergency on your property. We are here to make your restoration process as stress-free as possible. Call today, (847) 934-1700!

Water Main Issues? SERVPRO Has Your Back!

5/3/2018 (Permalink)

A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.

It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.

  • Water pressure loss
  • Standing water
  • Sinkholes in your yard
  • Stream of water from your house to the roadway
  • If there is no water running in your house but you hear a gurgling or hissing noise where the pipe enters your house

Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.

SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.

Give SERVPRO of Palatine / Rolling Meadows a call today at (847) 934-1700 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!

Is Your Business Prepared for Disaster?

4/19/2018 (Permalink)

According to industry research, as many as 50% of businesses may never recover after a disaster. Of the ones that do survive, the majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. Wondering how you can develop a preparedness plan? SERVPRO can help you with a SERVPRO Emergency READY Profile. With this plan in place, you minimize business interruption by having an immediate plan in place.

The SERVPRO Emergency READY Profile (or ERP) is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s ERP, your business with receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. Call us today to prepare for tomorrow.

Are All Your Ducts In A Row?

4/19/2018 (Permalink)

If your business property is experiencing poor indoor air quality, the ventilation systems are often the biggest culprit. SERVPRO is equipped to clean your HVAC system to not only improve air quality, but also help your business save money on energy.

If your HVAC has been operating without attention for sometime, it could be circulating odors, dust, and other contaminates. To remove these, it is vital to have the ducts thoroughly cleaned.

In addition, a clean HVAC will improve airflow, thereby allowing it to run more efficiently and reduce the risk of fire, which is especially important when combustable dust is present. Potential mold growth can also be reduced when your HVAC is properly taken care of.

Our professionals are available to make recommendations about the best way to address any indoor air quality concerns. Our goal is to provide peace of mind on the health of your system while also saving you money.

For more information on duct cleaning, contact us at (847)934-1700!

We Can Deodorize Your Apartment "Like It Never Even Happened"

4/19/2018 (Permalink)

After the devastation of fire damage, SERVPRO aims to make it “Like it never even happened.” This involves demolition and reconstruction, as well as water damage mitigation from fire fighting efforts. However, we specifically pride ourselves on our deodorization process.

Our clients are often surprised and delighted by our ability to completely remove any trace of smell. Property managers who have dealt with multiple fires in the past will tell us that we are the only ones who can actually make the property completely odor-free.

The trick is that we do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them completely. In addition to our quick response time and state-of-the-art equipment and resources, our thoroughness and willingness to go the extra mile truly sets us apart from the rest.

The aftermath of a fire can be overwhelming and stressful, but SERVPRO is always available to help you in your time of need. Call today!

What Happens to Your Belongings after a Fire?

4/19/2018 (Permalink)

As if the stress of dealing with fire damage to your property wasn’t enough, there is also the question of what happens to your belongings. You may lose hope and believe that everything needs to be tossed and replaced. Well, not necessarily. SERVPRO’s mitigation and restoration services also extend to your belongings. Our extensive and thorough content cleaning process will ensure that your belongings are treated with the utmost care.

  • We will complete an accurate room-by-room inventory and ensure everything is property accounted for. This includes photo documentation and bar coding items, suitable for filing insurance claims forms, alleviating you of this often stressful and time consuming process.
  • If needed, your contents can be relocated for cleaning, deodorization, and storage while structural repairs are being completed. A supervised moving crew will carefully pack and move the entire contents of your home or office.
  • Any contents which are deemed restorable will be professionally cleaned and deodorized. This includes electronics, art, wood furniture, kitchen items, area rugs, draperies, upholstery, and more. For any fabric material, our professionals will carefully inspect and test all fabrics to determine which cleaning methods are most appropriate.

If your property has been devastated by fire damage, rely on SERVPRO to properly take care of your needs. Call today!

The Document Drying Process

4/19/2018 (Permalink)

Water Damage The Document Drying Process Vacuum Freeze Drying Chamber

Dealing with the aftermath of water damage in your property can be a stressful process, all the more exacerbated if any documents and records were affected. Water-damaged paper can deteriorate rapidly, and without proper handling, valuable files and irreplaceable documents could be lost forever.

SERVPRO is well-equipped to handle any damaged paper goods.

  • Vacuum Freeze Drying - The item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation (direct conversion of a solid into a gas, skipping the liquid state).
  • Digitizing - In the digital age, digitizing records and documents has become a standard practice in most industries. If your file room was damaged by water and needs to be cleaned, dried, or decontaminated, this may be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.
  • Gamma Irradiation - When dealing with water damage from a storm situation, flooding or sewage, most of the affected documents will be contaminated. Gamma irradiation will clean/disinfect and decontaminate paper goods by emitting high-energy photos from an isotope scope (cobalt 60) producing ionization (electron disruptions) throughout the items. This will leave the paper clean and decontaminated without leaving behind any residual radiation.
  • Certified destruction - If, for any reason, materials need to be disposed of, we will certify with all entities that their products and materials are destroyed. We aim to protect one’s liabilities, brand image, or proprietary information, and to give you peace of mind that your documents are disposed of properly.

You can trust SERVPRO to take care of all your water damage needs. Call us today!

Faster to Any Size Disaster

4/19/2018 (Permalink)

We take that phrase seriously, and not just with local jobs. With a network of 1,700 franchises nationwide, SERVPRO’s Disaster Recovery Team is ready to respond to any large scale disasters that come our way in any part of the country.

2017 saw a myriad of large storms in various states. From microbursts to tornadoes to hurricanes, there was extensive property damage across the country, with local restoration companies scrambling to help out. With SERVPRO’s Disaster Recovery Team, there are more than 1,000 crews ready to mobilize at any given time. This past year, some of our technicians had the opportunities to travel to Kansas, Michigan, and Georgia for Hurricane Irma. We are happy to be available to those who are in need.

No matter where you are, SERVPRO is nationwide and ready to be faster to any size disaster.