What our Customers say...

Testimonials

Mold was found in an attic in one of our properties, so I called SERVPRO to have it cleaned. Their team was very good at explaining the different options available in order to correctly address the problem. I am very pleased with the work they’ve done, very thorough and efficient. I would highly recommend SERVPRO for anyone in need of restoration work!

After a kitchen fire in one of our units left the whole apartment a mess, I hired SERVPRO to help with the damage. They took great care to clean all the staining and soot and even removed all smoke odor. I have dealt with many fires over the years and worked with several different restoration companies, but this was the first time I didn't smell a trace of smoke after remediation. I would happily use SERVPRO again in the future!

Our home flooded after a microburst hit Kansas City. SERVPRO was recommended by our insurance company and were surprised to learn they had traveled all the way from Chicago to help. The team worked very late to take care of our flooded basement and was there every day to make sure things were progressing as they should.

Our home in Brunswick, Georgia was flooded by the storm surge that hit during Hurricane Irma. Our entire house was underwater and we were completely dislocated from our home. The SERVPRO team came all the way from Chicago and spent more than a week helping clean up the mess and dry our house. Despite the trauma of being hit by a hurricane, the SERVPRO team took control and helped us start the path to recovery. Thank you for traveling so far to help! 

After mold was found during a home inspection, SERVPRO was quick to respond. I was about to sell my home, and they were able to evaluate the situation quickly and cleanup the mold thoroughly and in time for the closing. I really appreciated SERVPRO's commitment to quickly taking care of the problem.

A broken drain line in the restaurant above us left our ceiling and walls in shambles and our carpet and inventory completely drenched. Luckily SERVPRO was able to take care of everything for us. They dried out everything, including our stock, and they took care of the reconstruction. Our store was back up and running again in no time thanks to SERVPRO!

My home was completely covered in soot after my neighbor’s condo burned down. It got so bad that I had to temporarily move out. Thankfully, SERVPRO was able to clean everything out. They took great care of all my personal belongings and my apartment was back to normal in no time. You couldn’t even tell that anything had happened!

This was our first time using SERVPRO, and we couldn’t be more thrilled with our experience. We initially called SERVPRO in just to do the remediation work after a leak in one of our units. After seeing how professional and capable their project managers and crew were, we decided to trust them with everything else, including the reconstruction. They worked efficiently and adapted quickly to everything we threw at them, and we couldn’t have asked for a better team to take care of us.

As a property manager responsible for numerous locations, I need a company I can trust to take care of any issues that may arise. SERVPRO of Elk Grove is without a doubt my go-to restoration company. They’ve always responded with efficiency and utmost professionalism, and I know I can rely on them to take care of any job no matter how large or small.

They did an excellent job walking me through the claim process. Prompt, thorough and accessible. All good. 

Wonderful crew!!

I really could not improve anything. They did a terrific job. They were courteous, professional, polite and helpful at all times. 

In the span of 2 months I’ve had Ben and SERVPRO at my house for 2 unrelated water damage claims. He has been fantastic. I trust him. Thank you for everything.

I don’t know what I would have done without finding you guys. You took care of my mold problem so quickly and professionally and I will be sure to recommend you to all that I can.

This company’s professional team can clean up any kind of flood damage that you have. You’ll be well pleased with the results and how caring they are as well.

I was so relieved with how understanding and professional your technician was when cleaning up our water damage. He understood my stress and helped reassure me with step by step explanations of what he was doing.

Heavy storms in our area caused the levee to overflow and flood into several homes, including ours. Your professional team was able to dry us out and restore our home back to before the water invasion.

I thought I was saving money by attempting to clean the mold up on my own, but it came right back. I got in touch with your company at that point and I have not seen mold again after you took care of it.

I thought we were doomed to pay a huge amount of money when I saw how much damage the water had really done to our home, but I thankfully found your company, who was able to take care of our problem at a price we could afford.

I, like many, thought I could clean up the mold I found in our home myself. How wrong was I. I’m so glad I caved and called you guys. It was much less expensive that I thought it would be and I haven’t had any more mold since.

This is a fantastic company. They took care of all our water damage quickly and affordably, and it looks like we never even had a leak of any kind.

I was very pleased with how quickly and efficiently your team cleaned up our damage from fire. You did it all with a very personable attitude as well, which was very refreshing.

This is the company I would recommend to anyone needed fire damage restoration. They are so personable and knowledgeable that you will not be disappointed.

When the river near us overflowed from all the bad storms we had in a row, your team of caring staff was able to clean up all the water and dry out our home, restoring things back to the way they were.

You did a fantastic job. Bravo!

Ben and his team did a very nice job for us. They cleaned the basement after removal of debris and cleaned the walls from the soot that our old furnace left behind.

By far SERVPRO was the most professional company we delt with during our flooding disaster that effected our area...Perfect 10!

Your men did an excellent job and the quality of the work was completed beyond my expectations.

They technicians did a great job and we are very happy with the excellent service we received.

The crew that came out on Sunday was very polite, quick to respond to our needs and did a great job. Nice work!